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Do you ship worldwide?

Yes, we ship worldwide via DHL air freight (except for territories not covered by DHL). We take about one week to process the order. Shipping takes 3 to 7 days.

What is your processing time?

Upon received payment, our processing time is typically about 4 to 14 days depending on the stock level. 

What are the shipping time and charges?

The cost for air freight ranges from US$300 to US$700 depending on the shipping location. The shipping time ranges from 3 to 7 days, excluding custom delays.

Why is the lithium battery shipped separately?

Due to strict air freight regulations on lithium batteries, we have to ship the Titan2 Solar without the internal lithium battery. Instead, the battery will be shipped directly from the battery manufacturer. Installing the lithium battery in the solar panel is very simple. The instructional video will be made available upon purchase of the system.

Can I arrange for my own shipping?

Yes, you can. Do take note that there is lithium battery in the system when you engage your shipping agent. 

What are the payment methods?

Beside online purchase on this website, we accept PayPal and bank transfers. Here are the details

Paypal account: paypal@skyshot.sg

Company name:          Skyshot Private Limited

Company Bank:           DBS LTD

Account Number:        025-903058-8

Bank/ Branch Code:    7171/025

Swift Code:                 DBSSSGSG

Is there a warranty for the Canon DSLR camera in the Titan2?

Since we are not a Canon reseller, the camera only qualifies for Singapore “local” warranty. We will register the camera for Canon’s one-year international warranty. The registration card and warranty details will be included in the shipping package

How long is the warranty for the Titan2 system?

We will provide a 6 months warranty on Titan2 system parts. For more warranty details, click here.

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