Does Titan2 REMOTE work with all Canon DSLRs models?

Yes, Titan2 REMOTE works with all Canon DSLR models. However, do note that if you are using the Canon 5D series, you will need to upgrade the Titan2 case to a Tank case which fits bigger cameras and lens.

Besides Canon cameras, can the Titan2 REMOTE work with other brand cameras?

No, it Titan2 REMOTE is designed to function seamlessly with Canon DSLR cameras only.

What types of lenses can be used together with the Titan2 system?

The Titan2 CASE (housing) can only fit lenses with diameters of 77 mm or smaller. For wider diameter lens, you can consider using the TBOX TANK which can cater to lenses with diameters of up to 100 mm.

*Please note: The TBOX Titan2 cannot fit a fisheye lens.

What is the camera setting for shooting long-term time-lapse?

There are no pre-determined camera settings for Titan2 to function. However, here is how we usually set our cameras when we produce a time-lapse of a building construction.

- Aperture priority
- 15 minutes interval
- Lens on manual focus
- Spot metering
- Auto white balance

Can the Titan2 REMOTE Solar run 24/7?

Yes, it can to run 24/7 on solar power without AC, as long as the solar panel is able to recharge for at least 6 hours under uninterrupted full sunlight. The internal power can last up to an estimated 3 to 4 days while shooting at 30-minute intervals with a 3 hourly sync via Wi-Fi or 3G/4G network.

*Please note: Continuous overcast sky or rainy weather for more than 3 to 4 days at a stretch could affect the recharging. Charging the systems using AC power is advised.

What is the maximum shooting and upload frequency of the Titan2 remote systems?

The Titan2 software can be set from “1 photo per 3 seconds” to “1 photo per hour” depending on your time-lapse requirements. You can also determine the time of the day to start and end recording.

*Do note that battery consumption will be higher when shooting at closer intervals.

Can it shoot in RAW format?

Yes, you can shoot and sync in RAW and JPEG formats. If you plan to sync the raw files to a cloud storage with a cellular network, it will take a relatively long time, as well as incur costly data charges. We recommend using LAN WiFi for this purpose.

What is the weatherproof rating of the Titan2 CASE (housing)?

The weatherproof rating of the Titan2 CASE (housing) is IP66. The entire Titan2 remote system is rated at IP55 – because the REMOTE control module requires air vents for cooling.

How often do I need to service the Titan2 REMOTE?

We recommend restarting the system every 1 month to refresh the cache.

How to prevent the camera from overheating in extremely hot conditions?

Titan2 REMOTE Solar is a natural shelter for the system. For Titan2 REMOTE AC, we recommend using a shade over a system to reduce long exposure from direct sunlight.

What & where is the Primary Storage?

The Titan2 remote system comes with a supplied 64GB microSD card for primary storage in the control module. All images taken by the DSLR will be stored here. The Canon DSLR camera does not require any storage cards as the images will be stored in the microSD card in the control module.

What is the working temperature for the Titan2 REMOTE?

The working temperature is Titan2 Remote AC is -15 to 50-degree Celsius. For the Titan2 Remote Solar, the working temperature is 0 to 50-degree Celsius.

Why is the solar panel battery shipped separately from the Titan2 REMOTE?

The solar panel comes with a large capacity lithium battery which is restricted by outbound air freight regulations in Singapore. Therefore, the lithium battery will be shipped out from the lithium battery manufacturer based in Shenzhen, China. The lithium battery is very easy to install. You will receive the instructional manual when you purchase the system.


How to set up the remote live monitoring and cloud access to images?

Upon purchase, we will send you a private video link on how to set up. There is also a detailed setup instructional manual that comes with the purchase.

What cellular networks/frequencies does the Titan2 remote system work with?

The Titan2 remote system can work with 3G/4G/GSM/HSDPA/GPRS/EDGE/WCDMA and operates at frequencies of 800/850/900/1700/1900/2100 MHz.

Does the Titan2 remote system work with WiFi?

The Titan2 remote system has built-in WiFi with a limited range of coverage. If you are using a WiFi connection to sync, then the speed of sync is dependent on the WiFi signal.

What happens if the 3G/4G or WiFi network is down?

The primary storage in the control module is independent of the 3G/4G or WiFi network. The Titan2 Remote automatically store the images on the microSD card after every shot.

Do I need a SIM card?

The Titan 2 remote system comes with a 3G/4G WiFi mobile hotspot device. You will just need to insert a local 3G/4G sim data card.

Can I use my own FTP server instead?

You can sync to an external server of your choice, be it your own FTP server or any online cloud storage platform that allows external sync. TBOX respects our customers’ privacy and the confidentiality of their projects. This is why we do not host our customers’ FTPs on our own servers.

Do I have full remote access to my camera inside the Titan2 remote system to change or adjust the camera settings like exposure, focus, shooting intervals, etc.?

You can change and adjust all settings on the camera display – including the shooting intervals – remotely online anywhere you are. But the shooting mode and lens setting cannot be adjusted remotely, and have to be set when you install the system.

Can the Live View be turned on 24/7?

You can activate the remote “Live View” periodically to check on the system. But the Titan2 system is a DSLR based system. It is not build to work like a CCTV system which allows users to stream video for long periods of time.

How to sync to an online external storage?

The pre-installed ‘SYNC’ Software allows multiple online syncs to any location on the Internet, FTP, etc that allows remote sync. To lower cellular data charges, we recommend that you sync to your cloud storage every three hours. This means, at a specified time, all the images taken within that period will be uploaded together.

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