What is the camera setting for shooting long term time-lapse?
There is no pre-determined camera settings for Titan2 to function. However, here is how we usually set our cameras when we produce a time-lapse of a building construction.
- Aperture priority
- 15 minute Interval
- Lens on manual focus
- Spot metering
- Auto white balance
Can the Titan2 Remote Solar run 24/7?
Yes, it can to run 24/7 on solar power without AC, as long as the solar panel is able to recharge for at least 6 hours under uninterrupted full sunlight. The internal power can last up to an estimated 3 to 4 days while shooting at 30-minute intervals with a 3 hourly sync via Wi-Fi or 3G/4G network.
*Please note: Continuous overcast sky or rainy weather for more than 3 to 4 days at a stretch could affect the recharging. Charging the systems using AC power is advised.
What is the maximum shooting and upload frequency of the Titan2 remote systems?
The Titan2 software can be set from “1 photo per 3 second” to “1 photo per hour” depending on your time-lapse requirements. You can also determine the time of the day to start and end recording.
*Do note that battery consumption will be higher when shooting in closer intervals.
Can it shoot in RAW format?
Yes, you can shoot and sync in RAW and JPEG formats. If you plan to sync the raw files to a cloud storage with cellular network, it will take a relatively long time, as well as incur costly data charges. We recommend using LAN WiFi for this purpose.
What types of lenses can be used together with the Titan2 system?
The Titan2 CASE (housing) can only fit lenses with diameters of 77 mm or smaller. For wider diameter lens, you can consider using the TBOX TANK which can cater to lenses with diameters of up to 100 mm.
*Please note: The TBOX Titan2 cannot fit a fisheye lens.
What is the weatherproof rating of the Titan2 CASE (housing)?
The weatherproof rating of the Titan2 CASE (housing) is IP66. The entire Titan2 remote system is rated at IP55 – because the REMOTE control module requires air vents for cooling.
How often do I need to service the Titan2 Remote?
We recommend restarting the system every 1 month to refresh the cache.
How to prevent the camera from overheating in extremely hot conditions?
Titan2 Remote Solar is a natural shelter for the system. For Titan2 Remote AC, we recommend using a shade over a system to reduce long exposure from direct sunlight.
Can I buy the system without camera?
No, we only sell the Titan2 Remote with camera. This is because we run a stringent full system test with the camera and software for several days to ensure that the system is running properly before delivery to our customers.
What & where is the Primary Storage?
The Titan2 remote system comes with a supplied 64GB microSD card for primary storage in the control module. All images taken by the DSLR will be stored here. The Canon DSLR camera does not require any storage cards as the images will be stored in the microSD card in the control module.
What is the working temperature for the Titan2 Remote?
The working temperature is Titan2 Remote AC is -15 to 50 degree celsius. For the Titan2 Remote Solar, the working temperature is 0 to 50 degree celsius.
How to set up the remote live monitoring and cloud access to images?
Upon purchase, we will send you a video link with a password on how to set up.
What cellular networks/frequencies does the Titan2 remote system work with?
The Titan2 remote system can work with 3G/4G/GSM/HSDPA/GPRS/EDGE/WCDMA and operates at frequencies of 800/850/900/1700/1900/2100 MHz.
Does the Titan2 remote system work with WiFi?
The Titan2 remote system has built-in WiFi with limited range of coverage. If you are using a WiFi connection to sync, then the speed of sync is dependent on the WiFi signal.
What happens if the 3G/4G or WiFi network is down?
The primary storage in the control module is independent of the 3G/4G or WiFi network. The Titan2 Remote automatically store the images on the microSD card after every shot.
The software will also indicate that the network is offline. When the network is back online, the ‘SYNC’ Software will then upload the images to the secondary FTP or cloud storage.
Do I need a sim card?
The Titan 2 remote system come with a 3G/4G WiFi mobile hotspot device. You will just need to insert a local 3G/4G sim data card.
Can I use my own FTP server instead?
You can sync to any external server of your choice, be it your own FTP server or any online cloud storage platform that allows external sync. TBOX respects our customers’ privacy and the confidentiality of their projects. This is why we do not host our customers’ FTPs on our own servers.
Do I have full remote access to my camera inside the Titan2 remote system to change or adjust the camera settings like exposure, focus, shooting intervals, etc.?
You can change and adjust all settings on the camera display – including the shooting intervals – remotely online anywhere you are. But the shooting mode and lens setting cannot be adjusted remotely, and have to be set when you install the system.
Can the Live View be turn on 24/7?
You can activate the remote “Live View” periodically to check on the system. But the Titan2 system is a DSLR based system. It is not build to work like a CCTV system which allows users to stream video for long periods of time.
How to sync to an online external storage?
The pre-installed ‘SYNC’ Software allows multiple online syncs to any location on the Internet, FTP, etc that allows remote sync.
To lower cellular data charges, we recommend that you sync to your cloud storage every three hours. This means, at a specified time, all the images taken within that period will be uploaded together.
Shipping and Warranty
Why is the lithium battery shipped separately?
Due to strict air freight regulations on lithium batteries, we have to ship the Titan2 Solar Remote without the internal lithium battery. Instead, the battery will be shipped directly from the battery manufacturer. Installing the lithium battery in the solar panel is very simple. The instructional video will be made available upon purchase of the system.
Is there warranty for the Canon DSLR camera in the Titan2?
Since we are not a Canon reseller, the camera only qualify for Singapore “local” warranty. We will register the camera for Canon’s one year international warranty. The registration card and warranty details will be included in the shipping package.
Whats the warranty for the Titan2 Remote system?
We will provide a 6 months warranty on Titan2 Remote system parts.
What are the shipping time and charges?
The cost for air freight ranges from US$300 to US$700 depending on the shipping location. The shipping time ranges from 3 to 7 days, excluding custom delays.
What is your processing time?
Upon received payment, our processing time is typically about 4 to 14 days depending on the stock level.
Can I arrange for my own shipping
Yes, you can. Do take note that there is lithium battery in the system when you engage your shipping agent.
What are the payment methods
We accept paypal and bank transfers. Here are the details
Paypal account: firstname.lastname@example.org
Company name: Skyshot Private Limited
Company Bank: DBS LTD
Account Number: 025-903058-8
Bank/ Branch Code: 7171/025
Swift Code: DBSSSGSG